Identity Theft

What to do if someone steals your ID

Identity Theft: Phone service

A Publication of the Privacy Rights Clearinghouse

14. Phone service.

Identity thieves often establish fraudulent cell phone accounts, with monthly bills going unpaid. The imposter might also have opened local and long distance telephone accounts.

If the imposter has obtained phone account(s) in your name, contact the phone company for information on how to report the situation.

The steps that you take to clear your name with both the phone company and credit bureaus are much the same as with credit card accounts described above in steps one and three. For AT&T, the fraud hotline is (866) 718-2011.

If your calling card has been stolen or there are fraudulent charges, cancel it and open a new account. For your own phone accounts, add a password that must be used any time your local, cell phone, and long distance accounts are changed.

 

 

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